Shipping policy

Free Worldwide Shipping
We ship every product to every country at no cost to you. No minimums, no handling fees—shipping is included in the price.

Made to Order, Locally Fulfilled

Every item is made on demand. This means we produce your piece after you place the order, then ship from the fulfillment facility closest to your delivery address whenever possible. You get a unique, freshly made item and we reduce unnecessary transport.

  • Processing time: up to 3 business days to print/prepare your order.

  • Delivery time: up to 7 days after dispatch. In practice, many orders arrive earlier.

Typical Timelines (guidance, not guarantees)

  • USA & Canada: usually 3–7 business days after dispatch

  • Europe & UK: usually 3–7 business days after dispatch

  • Rest of world: usually 6–12 business days after dispatch
    Delivery windows can vary due to local carriers, customs, or holidays.

Packaging

  • Prints: protective tubes or rigid mailers to prevent bends.

  • Framed works: padded cartons with edge and glazing protection.

  • Mugs & homeware: foam/inserts for safe travel.

Tracking & Address Changes

A tracking link is emailed at dispatch. Need to update the address? Email detroitphoto@proton.me