Refund policy

We want you to love what you receive. If something isn’t right, we’re here to help with straightforward returns and prompt resolution of any issues.

Return window

You may return most items within 30 days of delivery in new, resaleable condition.

What’s eligible

  • Standard products (e.g., posters, framed posters, apparel, calendars, mugs, totes) that are not marked Final Sale.

  • Made-to-order items are returnable unless they are personalized or labeled Final Sale.

What’s not eligible (Final Sale)

  • Custom or personalized items made to your specification (your text/artwork, non-standard sizes/colors, special edits).

  • Digital downloads once delivery has begun with your prior consent.

  • Items explicitly labeled Final Sale on the product page.

How to start a return

  1. Email detroitphoto@proton.me